Data Privacy Policy

Information We Gather

When you interact with our drawing fundamentals platform, we collect various kinds of information to tailor your learning journey and to enhance our services.

Personal Details

We gather information you provide directly when creating an account or sending us messages. This may include your name, email address, phone number, and any notes you send via our contact forms. When you sign up for our drawing courses, we also collect information about your artistic background and learning aims.

Usage Information

We automatically collect data about how you use our site and learning platform. This includes pages visited, time spent in sections, completed drawing exercises, and technical details such as your IP address, browser type, and device information.

Cookies and Tracking

Our site uses cookies and similar technologies to improve your browsing experience, remember your preferences, and assess site performance. You can modify cookie preferences in your browser settings.

• Essential cookies necessary for site functionality
• Analytics cookies to understand how users interact
• Preference cookies to keep your settings
• Marketing cookies to deliver relevant content

How We Use Your Information

Your personal data helps us deliver high-quality educational content and keep our drawing platform functioning effectively. We are committed to using your information responsibly and only for legitimate purposes.

Educational Services

We use your data to grant access to drawing courses, monitor your progress across skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization aims to provide a more effective path for developing your drawing fundamentals.

Communication and Support

Your contact details let us respond to inquiries, share important course updates, and offer technical support when needed. We may also send periodic newsletters about new drawing techniques, featured artwork, or platform improvements if you’ve opted into our communications.

Platform Enhancement

Usage data helps us identify which drawing exercises are most beneficial, pinpoint areas where learners struggle, and create new content that addresses common learning challenges. This analysis is performed in aggregate to protect individual privacy while improving our educational approach.

Legal Compliance

In certain circumstances, we may use or disclose your information to comply with Canadian privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and take privacy seriously in all our business relationships.

Service Providers

We work with trusted third-party service providers who help us run our platform, process payments, send emails, and provide customer support. These providers have access only to information necessary for their services and are contractually bound to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Corporate Transfers

If NeutralCourtYard engages in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you by email and provide details about any changes to how your data is handled.

Legal Requirements

We may disclose your information when required by Canadian law, a court order, or government request. This includes situations involving potential threats to safety, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under Canadian privacy law, including PIPEDA, you have specific rights regarding your personal information.

Access and Correction

You may request access to the personal data we hold about you and ask us to correct any inaccuracies. We will provide this information within 30 days of your request, subject to legal restrictions.

Data Deletion

You may request deletion of your personal data, and we will, unless we have legitimate grounds to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will remove access to your course progress and stored artworks.

Marketing Communications

You may unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You will still receive essential updates about your account and course enrollment.

Cookie Management

Most web browsers allow you to manage cookies through their settings. You can accept all cookies, block certain types, or receive prompts before cookies are stored. Blocking essential cookies may affect site functionality.

Data Security and Retention

We implement comprehensive safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as needed to provide our services, meet legal obligations, or resolve disputes. Account details are typically retained for three years after closure, while course progress data may be kept for up to seven years for educational records.

International Transfers

While our primary operations are in Canada, some service providers may process data in other countries. We ensure adequate protection through contractual safeguards and compliance with Canadian privacy law requirements for international data transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take extra care to protect the privacy of younger users in line with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal information. Parents or guardians can review their child's data, request corrections or deletion, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal information we've collected from their child, request its removal, and refuse further collection or use of their child's information. We provide clear mechanisms for parents to exercise these rights.

If you believe we have accidentally collected information from a child under 18 without proper parental consent, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We'll inform you about significant changes via email or prominent notices on our website.

Minor updates may be posted without individual notice, so please review this policy regularly. The "Last Updated" date at the top indicates when the most recent changes were made.

Your continued use of our platform after policy updates signifies your acceptance of the revised terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.